The Migration Agents Code of Conduct is authorised by the requirements of the Migration Agents Regulations 1998 No. 53, Schedule 2, Regulation 8 and the Migration Act 1958 Subsection 314(1).
This code of conduct should be displayed prominently in the agent's office and in the reception area.
If a client believes that a Migration Agent has acted in breach of this Code of Conduct, a complaint can be made in writing to:
Office of the Migration Agents Registration Authority,
PO Box Q1551,
QVB NSW 1230